Privacy Policy

The Lordleaze Hotel are committed to preserving the privacy of all visitors to http://www.lordleazehotel.com. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us. The Lordleaze Hotelmay revise this Privacy Policy at any time by updating this posting. You should check this website from time to time to review the then current Privacy Policy.

About us
The Lordleaze Hotel is a company limited by guarantee registered under number 1106328 with registered address of Henderson Drive, Forton Road, Chard, Somerset, TA20 2HW. Our data protection officer can be contacted at info@lordleazehotel.com

Information that we collect from you:
When you use this site you may submit information to us through our on-line forms. We collect your:

Name (for identification)
Address (for invoicing)
Email address (to send updates, offers and services)
Telephone number (in case of difficulty contacting you)

This information is all necessary to enable us to offer you our services.

We do not hold any financial or credit card data personally. Our data processor is Queensborough Group and sub-processors providing services in connection with the operation of our online booking system are HotelHost Company and Rackspace. You can view their Privacy Policy at any time by visiting https://www.queensboroughgroup.co.uk/privacy/ and https://www.rackspace.com/en-gb/information/legal/privacycenter

Use of your information
We will hold your information securely and use it only in compliance with the applicable current data protection laws. We will use your information to provide you with the products and any information that you have requested. This will be via email and telephone. If you wish to no longer receive this information from us, you can unsubscribe at any time using the link in the footer of all correspondence.

Disclosure of your information
The only parties to whom we may disclose your information are as follows:
• Our employees who process the information for the purposes for which you have made it available to us.

Unless required to do so by law, we will never share any of the information you provide to us without your consent. You have the right to see any data relating to yourself by request, and to have it removed/deleted.

Security and data retention
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information unless you wish for us to remove it from our database.

Accessing and updating
You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. You can also request that your data is deleted from our records. If you wish to do this, please contact our data protection officer at info@lordleazehotel.com

Cookies
Cookies are small files that web sites can send to your computer, which can enhance your experience of a website by, for example, remembering who you are and what you are interested in. This website only uses session cookies. Session cookies do not collect any personal information about you such as your name or address and are not stored on your hard drive once you leave this website. Our session cookies track information about your current session on the website, so that you don’t have to re-type information.

If you wish, you are able to reject or disable cookies by adjusting your browser settings, however, this may adversely affect your experience of using this website. If you are not sure how to do this, then the Help Files on your browser should assist, or alternatively, visit www.allaboutcookies.org for more information about cookies including instructions on disabling cookies.

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